Technology

☖ Home » Technology Customers tend to be the raison d’être for any business. Due to this, the customer service has become one of the most important services a company can offer. From the moment customers land on the web, we must make them feel

☖ Home » Technology In today's technological landscape, many companies are turning to digital communication channels to respond to the growing expectations of increasingly connected users, who spend a large part of their time on the Internet. We cannot deny the fact that customers have

☖ Home » Technology The digital world in which we are immersed offers undoubtedly multiple advantages, but we cannot deny that it also entails certain dangers. We everyday share our data with different apps or websites; processes like online purchases, ordering food or calling a

☖ Home » Technology Maintaining good communication with customers is vital for any company, and the use of the right channels is essential to achieve greater proximity with your public. Placing the customer at the very centre of our business strategy means having to resort

☖ Home » Technology It is crucial how we communicate with customers and prospects to success in business. That turns our customer service into a key department. Since most of the interactions between consumers and your brand will be carried out through this department, it

☖ Home » Technology Millennials are considered the last generation born in the 20th century. They have grown up with technology, the Internet in their everyday lives and the e-commerce boom. Today, the members of this group belong to the working class and are the

☖ Home » Technology Human beings have used the language throughout the history as an oral, visual, and written communication. When participating in conversations we connect with others to share information, express our ideas, thoughts, experiences and points of view. People use nowadays technology to

☖ Home » Technology The emergence of the Internet in people’s daily lives has turned our habits upside down when it comes to working, communicating or even shopping. The growth of the e-commerce has exceeded all expectations and companies want to capitalize on this opportunity

☖ Home » Technology In a year in which social distancing is the norm, users and companies have been forced to change their habits. Throughout these pandemic months , remote sales have considerably increased  and with them the use of digital channels,  so important when

☖ Home » Technology Nowadays, customers are more and more picky and hold them back turns to be very complicated. They are well informed and that is translated into less impulsivity when it comes to buy an item. Efficient and well structured marketing campaigns is