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Get close to your customers
Lead management Solutions for an effective conversion to sale
Boost the growth of your business
All your customers information and all the communication channels, in just one platform designed to make you sell more
Lead Tracking
Do we know each other?
Discover who your customers are. Check which campaigns and channels obtain the best results. The Webphone’s Smart Lead Tacking will provide you without any type of integrations, information about the origin, the keywords, the navigation patterns or the call-center sales classification.
CALL TRACKING
DINAMICS DDIs
GEOLOCATION
CALL ROUTING
Channels
Ok, Let’s talk!
Prevent your contacts from buying on another site. Offer them to contact you by using multiple channels just when they need it. Don’t ignore your contacts and boost your sales.
CLICK TO CALL
CLICK TO VIDEO
CHAT
CALL ME BACK
Workflows
Exceed your expectations
Answering is not enough. Offer your customers an outstanding service, reduce waiting times, assign each lead to the appropriate agent, automate processes and ease the most complicated procedures through Co – Browsing.
SHARE SCREEN
SHARE FILES
AGENT PANEL
IVR FILTERS
Lead Nurturing
Not ready?
Help them!
Don’t lose contact with your potential customers. Have an impact on them and create new opportunities by programming automatic calls or sending emails and SMS with tailored and relevant content.
SCHEDULED CALLS
SMS
MAILING
Analytics
Measure, study and improve
Transform your business by accessing to all the necessary information in order to improve decision making and increase your campaigns effectiveness. Get reports and statistics of results in real-time and make the most of the value of your data.
STATISTICAL PANEL
CALL LOG
REPORTS
DASHBOARDS
Integrations
Get much more!
Unify your resources
Get better results. Webphone can be integrated with your usual platforms and tools, so you can have all the information of your customers wherever you want.
ANALYTICS
CRM
CTI
API
WEBHOOKS
