Wephone’s Intelligent tracking will provide you priceless information about your potential customers, from the capture to the closing, helping you optimize your marketing actions in order to boost your sales.
Offer personalized advice at the right time, providing a comprehensive voice, video and chat solution and expand your service and sales channels by integrating SMS, mail and instant messaging.
SMART CALL TRACKING
You connect campaigns, calls and conversions for an effective lead tracking
All your leads info, from the origin to the result of the sale with the call center, without the need of integrations.
Stand out in Customer Service, improve your strategy and increase your sales
Make it easy! Give them more than they expect
Expand your Webphone information
Webphone is a leads management platform that centralizes, handels and measure communications with your customers across multiple channels.
Webphone is the suitable tool for all those companies who want to increase the effectiveness of their online channel in order to increase their customer’s satisfaction.
If you’re looking to improve your investment and if you want to optimize your marketing strategy, communicate with your customers at the right time, or get relevant information to make the right decisions in real time,then Webphone is your best ally.
The Lead Management Webphone platform is an important tool to support the conversion since it allows you to offer personalized advice to your customers, just when they demand it, improving their satisfaction and increasing your sales.
Webphone allows you to automate different actions so that you can invest your time in creating truly efficient marketing and sales strategies.
Features like Smart Call Tracking will help you tracking your leads and enlighten about the campaigns with best results. Other tools such as the Chat Bot, enables an adequate segmentation and intelligent routing, allowing your leads to be attended in the proper time by an agent , thus boosting your selling probabilities.
Webphone allows you to advise your customers when they need it the most, preventing them from abandoning the purchase process. The immediacy provided by tools such as click to call, allows you to offer help and generate confidence in points with a weak conversion ratio. You will not only attend your customers solving their doubts, but using different channels such as chat or video without leaving the initial conversation.
That makes your sales agent’s tasks easier by delivering hot leads and increase the average amount of your sales by providing support in the most complex processes.
Webphone helps you create personalized user experiences to empower your customers relationship, improving the brand perception and make your business grow.
The Webphone tools suite provides you with the optimal solutions to help your sales and marketing teams to drive leads capture and improve conversion.
With Webphone you can easily manage all the information from your contacts; the combination of its different functionalities allows you to collect, store, access and analyse key information to be used in order to improve decision-making, gain intelligence about your business, know your customers better, and increase the effectiveness of your campaigns.
Webphone walks with you throughout the life cycle of your leads, providing the suitable tools and functionalities so that you can efficiently manage the Customer Journey, this way you can identify opportunities in your internal processes and implement solutions that help you sell more and better.
Visit our product pages to find out all that Webphone can offer you.